During the month of September, the clinicians in the practice carried out 1,538 telephone consultations and 2,940 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout September, our reception team answered 11,220 calls to the practice, 2,973 of which were to the prescription line and 8,247 to our main line.