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Welcome to

Station Road Medical Practice

The doctors and staff at Station Road Medical Practice in Prestwick are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

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Please help us to keep your record up to date by regularly filling in the form at the bottom of this page.
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Important Notice To All Patients - Telephone Slots

Please note, we now operate a system to accommodate patient telephone calls.

If you require to speak to a specific doctor, you will be given a telephone slot.  If the slots are full for that day, you will be offered a slot for the next available day.  However, if your request is urgent and cannot wait until the next available slot, you will be able to speak to the duty doctor.

If you have any queries regarding this new system, please ask at Reception.


Prescription Line Availability

Our prescription telephone line is open as follows:

Morning      9.30am-11.30am

Afternoon   1.30pm-4.30pm

Please remember that prescriptions can also be ordered online.


 prescriptions

Telephone Repeat Prescription Line Too Busy?

Why not avoid the queue when ordering your repeat prescription by ordering online?

Follow the link below, answer a few questions about yourself and once registered, ordering online is quick and easy. 

Please note, if you require to change your usual point of collection for your prescription, you must contact the practice .

PLEASE DO NOT ORDER REPEAT PRESCRIPTIONS MORE THAN 7 DAYS IN ADVANCE


(Site updated 01/05/2013)
Order your repeat medicationsChange of contact detailsUpdate your clinical record

Noticeboard

Test Results
Please telephone for test results between 11am-12.15pm and 2pm‑3.30pm, Monday to Friday.

Appointments
You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone and let us know as soon as possible in order to allow us to offer the appointment to another patient.

NUMBER OF PATIENTS FAILING TO ATTEND FOR APPOINTMENTS

 APRIL 2013

  200

 YEAR TO DATE

  716

 

TIME LOST

APRIL 2013

(33 HOURS)

YEAR TO DATE

(119 HOURS)

 

 

 
NHS ScotlandMy Surgery Website